Meet Ada, an Oracle Digital Assistant chatbot that's as unique as your institution.

When students have questions, they need answers quickly. Thankfully, chatting is becoming more convenient every day. Integrating custom chatbots into your institution is one of the most effective ways to answer these questions and boost student success.

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Building on Oracle's Digital Assistant (ODA) technology, CY2's family of chatbots are here to help.

We call our chatbot Ada, but you can call it whatever you’d like. In fact, we encourage you to create a name, image and “personality” for your chatbot. 

In this way, our chatbot can be seamlessly adapted to your institution, allowing you to communicate instantly and effectively with your student population without being robotic. 

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CY2’s Digital Assistant key features and capabilities:

  • Financial aid (US) and payments
  • Maps and campus information
  • Faculty/Adviser support
  • Course information
  • Post-graduate course study
  • Help desk inquiries
  • Analytics on calls types supports strategic deployment and ongoing fine tuning
  • Feedback ratings from users help to further fine tune