Every day, more institutions need a tailored solution and choose CY2 as their partner in achieving one.
We tune our solutions to our clients to ensure the perfect fit.
So, what does that look like?
To give insight in the reality of our maintenance hereby anoverview of our daily tasks:
• Continuous monitoring for new tickets.
• Manage and monitor open incidents.
• Manage and organize (new) changes.
• Manage, guide and organize releases.
• Solve incidents. Actively discuss with our findings with the customer.
• Support and guide customer with new functionalities and/or possibilities.
• Being an actively involved partner for the customer regarding to upgrades, security patches, changes and projects.