Maintenance

Every day, more institutions need a tailored solution and choose CY2 as their partner in achieving one.

We tune our solutions to our clients to ensure the perfect fit.

So, what does that look like?

Day to Day Maintenance

To give insight in the reality of our maintenance hereby anoverview of our daily tasks:

• Continuous monitoring for new tickets.

• Manage and monitor open incidents.

• Manage and organize (new) changes.

• Manage, guide and organize releases.

• Solve incidents. Actively discuss with our findings with the customer.

• Support and guide customer with new functionalities and/or possibilities.

• Being an actively involved partner for the customer regarding to upgrades, security patches, changes and projects.

Please contact us for more information

Read More About Maintenance

Functionality

Op ‘STAP’ in PeopleSoft Campus Solutions

In dit artikel beschrijven we het praktijkvoorbeeld van Inholland Academy en hoe zij tot aansluiting op STAP regeling zijn gekomen voor een aantal van de processen. Samen met CY2 zijn er oplossingen gevonden om nagenoeg alle onderdelen geautomatiseerd te faciliteren in Campus Solutions.

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