Student Communications Platform

Communicating with students can be challenging

Institutions struggle with timely delivery of messages in students’ preferred applications.1, 2
  • Texting: 50%
  • Social media: 35%
  • Email: 12%
  • Phone: 2%

The sheer volume of messages are daunting and can subvert successful matriculation and graduation.

A recent study from a major US university found students:

  • Required to navigate more than 50 online portals
  • Resolve nearly 100 types of registration holds
  • Read and respond to more than 400 emails in an academic year

CY2 Connect

Connect is an easily implemented platform that supports student communications from PeopleSoft Campus Solutions to virtually any mobile-based, student facing application:

  • ModoLabs
  • SMS
  • Chatbot/Digital Assistant
  • WhatsApp
  • Microsoft Teams
  • Slack

Modo Labs

SMS

Teams

Easy, Reliable, Secure Communications

Key Elements:

  • SaaS hosted application
  • Institution defined, event driven communications
  • Real-time and batch sending
  • Institution defined student groups
  • 1-to-1 messaging to students
  • Students opt-in to their preferred channel
  • Institutions can require specific always-on channels